I just moved here from Seattle was in a hurry to look for a storage unit to move my stuff into. Was looking for same day availability and called the office for a bit of help.The lady Heidi. guided me through the steps and it was still a tad bit hard for me to navigate she stayed opened past close time and helped me finish my application very nice and caring and helpful

If you’ve been looking for storage options and had passed over Storage 85 in the past, it’s time to give it another chance. The facility is under new management! I’ve had a unit here in the past (about 4-5 years ago), and I didn’t have faith in the current management at the time. It was bad enough that I called up a fleet of friends with trucks and got our stuff out of there asap one evening. Fast forward to now, and I was in need of a unit again. Watford City has a couple different storage options, but Storage 85 has climate controlled units and is gated. I was hopeful that even if it was under the same ownership, the staff had changed. So I gave them a call and spoke to Heidi. All I can say is WOW! I, admittedly, started off a bit abrasive, since my previous rental experience was less than ideal. Heidi “killed ‘em with kindness” as the saying goes! She was incredibly patient with me; she listened to all my concerns and was able to reassure me of how secure the facility is. She answered my, what felt like, one million questions without a hint of annoyance. She described the rental process to me and the requirements very clearly. She even took the time to discuss all my different options (and there were a lot!) with the available units, insurance, term length, etc. Storage 85 was on my blacklist, but after my experience with Heidi, it’s the first place I’d recommend! Thank you Heidi and thank you Storage 85 for providing Watford City with a clean, kind, and secure storage facility!

April is 100% awesome! Positive, helpful, friendly, honest and goes out of her way to make the experience the best possible. In a world where customer service has declined dramatically, it's refreshing to be able to experience what true customer service should look like. We felt like we where her main focus and she made the whole process painless and manageable with ease, efficiency and promptness. Would definitely refer her to anyone. It's nice to do business with friendly and honest people. We'd give 10 stars or more if possible. Thanks April.